Commonly Asked Questions
+ What is the rental fee for Ocoee Crest?
For pricing and availability, click here.
+ What is included in the bridal packages at Ocoee Crest?
Click the link here to view our bridal package information.
+ Do I need to schedule a tour or can I just stop by?
All tours are by appointments only. For pricing, availability or to schedule a tour, click here.
+ How many guests can I have at my event?
The indoor Ocoee Crest venue space can hold up to 250 people.
+ Is the Ocoee Crest indoor facility climate controlled?
Yes, the indoor space can be heated or cooled.
+ How many cars will your parking lot accommodate?
We have a lighted, paved parking lot for 90 cars. We also have overflow parking available that will accommodate a large number of additional vehicles.
+ Are you a handicap friendly facility?
Yes! We have a paved parking lot with drop off spots close to the building. We have handicap friendly restrooms. The path to the ceremony site is fully paved. Although the ceremony site is not far from the parking lot, we have a golf cart available to ride anyone needing extra assistance from their parking space to the ceremony site.
+ Can my bridal party get ready on-site?
Yes! We have beautiful spaces available for you to prepare for you day! We offer three separate areas for your bridal party to use to get ready for your special day, a bridal suite, bridesmaids’ suite, and a groom’s suite.
+ What are the venue rental hours?
A full day package includes a 12 hour rental period. Amplified music must conclude by 10:00 pm. All guests, bridal party, family, and vendors must depart from the Ocoee Crest property by 11:00pm.
+ Are there overnight accommodations nearby?
Yes, there is a newly renovated Quality Inn just 5 miles away with 46 rooms. Cleveland has a variety of hotel options including Marriott, Holiday Inn, and Wyndham properties approximately 15 miles from Ocoee Crest. Ooltewah, which is about 30 miles away, has hotel options as well. Additionally, there are vacation rental homes and cabins that can be found nearby. Click here to see a list of nearby accommodations.
+ How far are you from nearby cities?
We are approximately 20 minutes from Cleveland; 45 minutes from Chattanooga; 90 minutes from Knoxville, and 2 hours to North Atlanta, We are approximately 37 miles to the Chattanooga airport.
Our address is 1020 Thomas Rd. Benton, TN 37307
+ Do you have decor items available and is there a charge for using those items?
Yes! We have a growing decor collection that we call “Better to Borrow”! We do not charge any extra fee to use these items, they are included with all rental packages! We love for our couples to use the items that are available in our decor lending area! If any of our items fit into your vision for your day, you may use them at no additional charge.
+ Do you have restrooms on-site for our guests?
Of course! We have restrooms available in the indoor venue space adequate for our max capacity.
+ I am wanting an outdoor ceremony, but what if it rains?
One of the ways that we feel like Ocoee Crest really shines is our outdoor ceremony space with the truly amazing views. If it rains, our indoor venue area can be transformed into an indoor/outdoor space with those same mountain/river views when the large bay doors are opened. If the weather causes a change in plans, our indoor space can accommodate separate ceremony seating in addition to our reception seating for up to 150 guests, depending on overall room layout. If your guest list is over 150, or if your room layout does accomidate enough spacing for seperate ceremony and reception seating, we recommend “California Style” seating where your guests are seated at their tables for the ceremony.
+ Can I have my wedding and reception indoors?
Yes! We can accommodate separate ceremony seating in addition to our reception seating for up to 150 guests, depending on your overall room layout plan. If your guest list is over 150, or if your layout plan does not accomidate for seperate ceremony and reception seating, we recommend “California Style” seating where your guests are seated at their tables for the ceremony.
+ Can I choose any caterer/vendor?
While we do not have preferred or recommended vendors, we do have an approved vendors list that provides you with a great starting place for choosing your vendors. We require vendors to be licensed and insured. If a vendor you are interested in using is not currently on our list, we have an easy process for vendors to request approval. As long as they meet our requirements, we are happy to approve them for you.
+ What is your alcohol policy?
We allow moderate amounts of beer and/or wine to be served as a refreshment for you and your guests. We want everyone here, at Ocoee Crest, to enjoy themselves and have a great time, so we ask that all guests drink responsibly. Hard liquor, excessive alcohol service, and a rambunctious party-like atmosphere are not permitted.
Alcohol must be served by one of the licensed and insured bar tending companies on our approved list. We also require that you obtain an event policy that includes Host Liquor Liability Insurance protection that meets our requirements. If you would like a full list of alcohol service guidelines, please let us know and we can provide those to you.
+ Can we bring food from home or have a friend/family member prepare food for my event?
For safety reasons, all food items must be prepared and served by an approved, commercially licensed, and insured caterer. Cakes and desserts must be prepared by an approved caterer or commercial bakery. Home cooking and/or home baking is not permitted. Caterers and food service providers/servers have been trained and certified in food service guidelines, including the proper temperature that specific foods must be served at, as well as how long certain foods can remain out. Our food service guidelines are set with the safety of your guests in mind, and ensures that someone is responsible for taking the appropriate steps to minimize potential risks at your event.
+ What facilities are available for our caterer to use?
We have a sizable prep kitchen available for your approved caterers use that includes a commercial refrigerator, a warming rack; ice machine; and several stainless steel prep tables. Our kitchen is not a full service kitchen so caters must cook the food off site in their own permitted kitchen, and use our prep kitchen for final plating (which is a common practice for catering companies). Visit our prep kitchen gallery page to see images of the kitchen area at Ocoee Crest.
+ What is required to book my event?
If your event is less than 12 months away: we require 50% of the rental fee as a down payment along with a signed rental agreement to book an event. The remaining 50% of the rental fee is due 120 days prior to the event.
If your event is more than 12 months away: we require 25% of the rental fee total as a down-payment; 25% is due 12 months prior to your event; and the remaining 50% is due 120 days prior to your event.
+ Can you hold my date?
Unfortunately, we are not able to hold or reserve dates without a signed rental agreement and down payment.
+ What forms of payment do you accept?
Our payment options include cash, check or ACH e-check/bank transfer.
+ I am planning to have my ceremony elsewhere, but I am looking for a place to host my reception. Does the rental fee change?
On weekends, we give priority to events that book the full space, for a full day rental period. However, we can provide partial day rates on weekdays. Additionally, for Friday, Saturday, and Sunday rentals, if the venue space is not booked within 90-120 days of your event date (depending on the time of year), we are happy to provide hourly or partial day rates for your reception.
+ Do you rent the Ocoee Crest space for events other than weddings?
Yes, we welcome events of all kinds! While our primary rentals are for weddings, corporate events, and music events, we also rent for other purposes. We give priority to events that book the full space, for the full day rental period. However, we can provide special hourly rates on weekdays. Additionally, for Friday, Saturday, and Sunday rentals, if the venue space is not booked within 90 days of your event date, we are happy to provide hourly rates for other types of functions.